“We started with HSEC just over a year ago. Initially the fear of the unknown was ever present, but the excellent support we received from then until now has enabled us to manage our compliance with our client, Seriti – New Vaal Colliery.
The Shared Information – Online Guides are very helpful, but occasionally one needs a human voice of experience and reason, and you have all been excellent in your support and understanding where we were coming from.
Initially our contact was with Tjardine and Danielle, and recently we have been receiving support from Zizi. It is wonderful to know that the same excellent customer service ethic exists in all three you ladies (as I am sure it does with the rest of the company).
Once we received a measure of success with Seriti, the possibilities of other functionality within HSEC opened to us and we have successfully (with assistance and guidance from you) been able to upload all our ISO Documentation onto HSEC. The online accessibility has enabled us to conduct the Documentation part of our ISO 9001:2015 and ISO 45001:2018 internal and external audits successfully this year.
We recently subscribed to the Leave Module and are planning within the next month to automate our leave application and approval system. This functionality has previously only been accessible to large companies through SAP. We are indeed grateful for this. As we become more acquainted with the use of Teams, Calendar, and Attendance Registers, we will incorporate these in our HR Administration functions. This has all been made possible because of your openness and willingness to support, guide and share your experiences with us.
We recognised that we could incorporate and manage the HR functions of our other Operations who are not registered with HSEC, and we increased our user platform accordingly.
We look forward to what the new year will bring and thank you for being able to have interactive sessions with you at your Witbank premises. You are professional and dedicated, and we appreciate you all.”
– Marlene Vermeulen, Document Controller, Emergency Training Solutions